Cassie Walker
Marketing executive at Wranx
Cassie Walker is currently a marketing executive at Wranx, providers of a microlearning platform that uses spaced repetition and certainty-based marking assessments to improve employee knowledge and competence across a range of industries.
Articles by
Cassie Walker
Scientifically proven learning methods, such as spaced repetition, are proving successful at increasing contact center agents' product knowledge, helping deliver exceptional customer service across industries.
Posted March 23, 2020