Carson Hostetter

Executive vice president and general manager of artificial intelligence and customer experience solutions at RingCentral
Carson Hostetter

Carson Hostetter is executive vice president and general manager of artificial intelligence and customer experience solutions at RingCentral. He brings more than 25 years of industry experience to this newly created role, focusing on delivering tangible ROI for customers.

A nine-year RingCentral veteran, Hostetter previously served as chief revenue officer, leading the company's global sales, channel, and services organizations. During his three-year tenure as CRO, RingCentral's annual recurring revenue (ARR) grew from $1.4 billion to $2.4 billion.

Before becoming CRO, Hostetter was senior vice president of worldwide field sales, overseeing RingCentral's global field teams, including enterprise and commercial sales, solutions engineering, and contact center sales. He built a world-class enterprise business, growing it from $5 million to $500 million in five years. That business continues to thrive and now generates more than $1 billion in ARR.

Prior to joining RingCentral in 2016, Hostetter spent seven years at Avaya in various executive sales roles with revenue responsibilities of up to $1 billion annually. He joined Avaya after 10 years at Nortel Networks.

A seasoned veteran in the unified communications and contact center space, Hostetter is passionate about leveraging his expertise to help customers transition to the cloud and use RingCentral's AI-powered communication solutions.

Articles by Carson Hostetter

The future of customer experience lies in distributed, agentic AI that extends beyond contact centers to empower every employee across sales, operations, and support to deliver smarter, faster, and more human interactions.
Posted September 23, 2025