Bobby Stapleton

Director of customer support at Intercom
Bobby Stapleton

Bobby Stapleton is director of customer support at Intercom.  He joined Intercom in 2018 and leads a team of customer support leaders in Chicago, San Francisco, and Dublin. He has helped evolve Intercom's support processes and systems and continues to scale the customer experience alongside Intercom's growth upmarket.

Articles by Bobby Stapleton

In an increasingly digitized world where customer expectations are at an all-time high, companies must embrace and invest in technology to strike the balance between keeping their support teams efficient and their customers happy.
Posted June 20, 2022