Ashley Unitt
Founder and chief scientist at NewVoiceMedia
Ashley Unitt, chief scientist and founder at NewVoiceMedia, has more than 20 years’ experience in developing advanced messaging software. He leads the architecture and research teams and heads up NVM Labs.
Articles by
Ashley Unitt
Emotional connections between companies and customers begin in the contact center, and you can foster the positive relationships that equal customer satisfaction, loyalty, and profit.
Posted June 18, 2018