Abinash Tripathy

Co-founder and CEO of Helpshift
Abinash Tripathy

Articles by Abinash Tripathy

In-app messaging is the latest step in the evolutionary cycle of customer service, but it is by far the best we have so far.
Posted May 23, 2017

Comcast is making a lot of the right moves to upgrade its customer service, and ultimately, repair a badly damaged reputation.
Posted February 23, 2016