iovox Acquires WannaSpeak

iovox, a provider of inbound and outbound call tracking solutions, has acquired fellow call tracking solutions provider WannaSpeak. Financial terms of the deal were not disclosed.

"The team at WannaSpeak has built a growing and profitable company, and we're excited to have the staff and their loyal customers now part of the iovox family," said Ryan Gallagher, co-founder and CEO of iovox, in a statement. "We believe 2019 has the makings of a breakout year for iovox due to the traction we're seeing in the Asia Pacific (APAC) region for our core services, continued organic growth throughout Europe, the development and release of our new mobile solutions, and acquisitions such as this with WannaSpeak."

The combined company's product portfolio will include inbound and outbound call tracking, including dynamic call tracking, web callback options, transcription, speech analytics, and the integration of phone data with marketing and CRM platforms. In the near term, WannaSpeak and iovox will continue to be supported as stand-alone products, but deeper integration of the offerings and operational processes will occur throughout 2019.

"We're proud of what we built at WannaSpeak, yet we see the product vision of iovox which is distinctive in the industry and a big reason Benoit and I wanted to be part of the future of iovox," said Thibaut Behaghel, co-founder and CEO of WannaSpeak, in a statement.

"When evaluating strategic options, we found a fit with iovox that is perfectly aligned with the global customer and innovation-focused culture we built at WannaSpeak," said Benoit Dausse, co-founder and general manager of WannaSpeak, in a statement.