Voxox, a provider of cloud-based communication services for consumers and businesses, has expanded its SMS Solutions. An end–to–end wholesale offering accessible through a Web–service API, SMS Solutions is designed to address the needs of businesses looking to SMS-enable their products, services and customer communications.
The latest installment of SMS Solutions has extended its inbound SMS delivery to Europe, adding U.K. DIDs (telephone numbers) to its previously available U.S. and Canadian DIDs. Additionally, the outbound SMS service has grown significantly in reach since its introduction in late 2010, having nearly doubled its operator network and increased global wholesale SMS coverage to virtually any destination worldwide.
"SMS is a critical asset in streamlining communication between businesses and their customers,” said Bryan Hertz, CEO, Voxox, in a statement. “We’ve seen great interest and growth in our wholesale SMS customer base, ranging from global consumer brands to major security and software companies. The unique combination of our fully redundant, carrier–grade network in the cloud, CLEC operations and award–winning service delivery platform has poised us for success in this arena.”
The SMS solutions are available for one–way SMS notifications – for example, sending a text to subscribers regarding the status of a delayed flight. Two–way communication with SMS–enabled DIDs is also available---for example, verifying a customer’s identity.
Inbound SMS delivery is offered via both long code (U.S., Canada, U.K.) and dedicated short code (U.S. only). Outbound delivery is worldwide via long code and in the U.S. via both long and short code (shared and dedicated). Minimum usage is 20,000 texts per month.