Voxox, a provider of cloud communication solutions for businesses, has added two-way SMS support for toll-free phone numbers available through its Cloud Phone virtual phone system.
Voxox is also extending its free business texting offer to customers with toll-free numbers. In addition to its current focus on SMS support for Cloud Phone, Voxox released a variety of updates and enhancements to Cloud Phone's admin interface and overall user experience.
"With our latest release, we are making it possible for small businesses using toll-free numbers to harness the power of two-way SMS for their business communications and to do so instantly without being nickel-and-dimed for every message," said Bryan Hertz, CEO and co-founder of Voxox, in a statement. "Toll-free numbers convey a ubiquitous image for a business, whereas local numbers signal a geographic connection; we wanted to make business texting accessible to all our Cloud Phone customers regardless of their phone number preferences so that they can reap the tremendous value that two-way SMS has to offer small businesses."
Cloud Phone enables businesses to obtain local and toll-free numbers that support unlimited extensions and advanced call routing capabilities. With Cloud Phone, users can place and receive calls, manage call activity, access features, such as voicemail transcription, call recording, device transfer, faxing, and much more.
On the mobile platform (iOS and Android), Cloud Phone leverages Voxox's new VoIP codec, a technology used to encode and compress voice signals into digital form for transmission.