VoiceFoundry, a provider of enterprise cloud-based contact center solutions, has earned Advanced Consulting Partner status in the Amazon Web Services (AWS) Partner Network (APN) for the delivery of services in support of Amazon Connect and other AWS services.
Dedicated to the delivery of cloud-based solutions for natural, omnichannel interactions, computer-telephony integration (CTI), artificial intelligence (AI), workforce optimization, user design, analytics, and enterprise integrations, VoiceFoundry leverages AWS.
"Our commitment to delivering the best solutions in support of AWS is unprecedented. We are relentless in helping businesses improve customer engagement, while maximizing the benefits of Amazon Connect. We have great respect for the Amazon Connect team and are energized by what the future holds for presenting differentiated contact center solutions that impact the customer experience," said Lynn Teague, vice president of strategic accounts at VoiceFoundry, in a statement.