Vodafone Business and RingCentral, a provider of cloud communications, video meetings, collaboration, and contact center solutions, today unveiled Vodafone Business UC with RingCentral, a communications platform that brings together RingCentral Message Video Phone (MVP) with Vodafone's mobility and 5G capabilities. Vodafone Business UC with RingCentral will be rolled out in the United Kingdom, Germany, Hong Kong, Italy, Portugal, Singapore, Spain, and Sweden.
Bringing together Vodafone Business' mobile-first approach, global brand, reach, and scale with RingCentral's deep unified communications-as-a-service (UCaaS) and contact center-as-a-service (CCaaS) expertise, Vodafone Business UC with RingCentral combines modes of communication including team messaging, video meetings, and cloud phone, into a single app that is accessible on any device, anywhere.
Vodafone Business UC with RingCentral offers an expanded portfolio of unified communication and collaboration capabilities, including team messaging, HD video meetings, and calling. In addition, it includes real-time and historic analytics, extensive call management, and team collaboration and task management capabilities.
All features can be run standalone or integrated with other business applications, including Microsoft 365, CRM, enterprise resource planning (ERP), and helpdesk services.
"As businesses adapt to a disruptive and changing environment, they need to become more automated and agile in their way of working. Bringing technologies together that work in sync, connecting people, processes, and information for faster decision making, will be critical," said Giorgio Migliarina, products and services director at Vodafone Business, in a statement. "Vodafone is committed to supporting the digital journeys of companies big and small, so we're pleased to be working with RingCentral to support this move and help organizations become fit for the future."
"Enterprises today have growing global communications needs to meet the ever-evolving demands of their mobile and distributed workforce, from servicing global customers to expanding their global talent pool. Combining RingCentral's industry-leading cloud communications with Vodafone's leadership in mobility, 5G, and international connectivity unlocks new ways for companies to grow and run their businesses. Our open platforms and joint innovation are paving new paths to productivity and engagement around the world,"Homayoun Razavi, chief business development officer at RingCentral, said in a statement.