UJET Adds PlannetOne as a Channel Partner

UJET, a cloud contact center provider, has named PlanetOne to its Channel Partner Program.

As a new UJET master agent, PlanetOne will provide its agents and solution provider partners full access to UJET's cloud contact center platform and features. Partners can also access the new UJET Virtual Agent, which provides proactive, conversational AI to empower both customers and contact center agents.

"PlanetOne's growing network of channel partners across the U.S., along with its focus on both the partner and customer experience, makes them an ideal master agent for UJET and our rapidly expanding channel partner program," said Vasili Triant, chief operating officer of UJET, in a statement.

"We are excited to add UJET's CCaaS 3.0 to PlanetOne's growing technology portfolio. UJET's technology is proven and the team knows how to deliver an exceptional customer experience while reducing costs and streamlining operations," said Chris Werpy, chief operating officer of PlanetOne, in a statement. "With UJET, channel partners can help businesses further eliminate fragmented, repetitive customer interactions while unifying their customer data for a more intelligent and contextual customer journey."