Twilio Turns to LumenVox for Speech Technologies

LumenVox is licensing its speech technologies, including automated speech reciognition with transcription, call progress analytics, and voice biometrics, to Twilio for use with its Twilio Voice and Flex offerings.

"We are excited to work with Twilio to enable powerful voice experiences at scale," said Edward Miller, founder and CEO of LumenVox, in a statement. "Similar to Twilio, LumenVox shares a vision to help organizations deliver improved customer experiences and enhanced engagement through speech-enabled applications."