Talkdesk Integrates with ServiceNow

Talkdesk today released Talkdesk Enterprise for ServiceNow, featuring a deep integration between the Talkdesk Enterprise Contact Center Platform and ServiceNow that enables voice and ServiceNow interactions simultaneously.

This seamless integration ensures data between contact centers and service desks stays in sync and leverages workflows to automatically create users, incidents, and cases.

"Our joint customers will benefit from the recent enhancements to our enterprise platform and exciting roadmap of new functionality we are rolling out this year," said Tiago Paiva, CEO of Talkdesk, in a statement.