TPx Launches UCx SmartVoice Hybrid Unified Communications Solution

TPx, a managed services provider, has launched UCx SmartVoice, a hybrid unified communications solution.

UCx SmartVoice is a SIP trunking solution that enables companies to implement an advanced collaboration platform while keeping existing PBX hardware in place for voice services. This hybrid approach allows for a more gradual migration to cloud-based services.

The UCx SmartVoice service sends the PBX's voice traffic over the existing data connection and eliminates the need for separate access for voice. The business will gain VoIP features such as bundled usage, extension dialing between sites, and support for remote users. Dynamic bandwidth allocation adjusts between voice and data as employees' calling patterns fluctuate.

Since UCx SmartVoice is part of the UCx platform, TPx can overlay popular unified communications tools, including mobile calling, instant messaging, video conferencing, and interactive online meeting spaces, into the SIP environment.

"With UCx SmartVoice, TPx is now able to serve businesses with a need for both hosted UC and SIP trunking by providing consistent features and functionality between the two. It will also pave the way for these businesses to smoothly migrate to a fully cloud-based UCaaS solution in the future,” said Jamie Minner, vice president and head of TPx's UCx line of business, in a statement.