TELUS Expands Google Cloud Partnership

TELUS International, a digital customer experience (CX) solutions provider, has expanded its partnership with Google Cloud, launching a new joint go-to-market strategy focused on application migration to Google Cloud and infrastructure modernization. TELUS will also provide implementation services for Google Cloud's Contact Center AI solution.

"We are excited for this next significant step in the ongoing growth and progression of our valued 10-year partnership with Google that enables us to further support our clients' evolving digital transformation strategies and digital customer experiences with Google Cloud. By combining our next-gen digital solutions and expertise with Google Cloud's best-in-class cloud infrastructure, data, and AI capabilities, we can jointly address key challenges in application migration and infrastructure modernization,"said Jeff Puritt, president and CEO of TELUS, in a statement. "Today's announcement with Google Cloud is further testament to our mutual respect of one another's skills, capabilities, and longstanding heritages in bringing digital CX to life in order to drive innovation and profitability for our clients and provide the best outcomes for their end customers in an ever-changing digital landscape."

"We're excited to expand our partnership with TELUS International and to jointly help enterprises achieve their digital transformation goals," said Rob Enslin, president of Google Cloud, in a statement. "TELUS International brings a wealth of experience and expertise supporting global businesses, including in modernizing contact centers, enabling secure remote work, and developing digital customer experiences. With this expanded partnership, we'll work together to accelerate enterprises' migrations to Google Cloud, modernize their critical business infrastructure, and improve contact center experiences with artificial intelligence."

TELUS is a Google Cloud Platform (GCP) reseller and strategic supplier for managed and professional services systems integration for Google Cloud. It is working toward Managed Services Provider (MSP) certification for Google Cloud and established a Google Cloud Center of Excellence, competency center, and dedicated Strategy Realization Office with certified Google Cloud engineers and architects.