Servion Renews Cisco Contact Center Solutions Certifications

Servion Global Solutions, a contact center and digital customer experience solutions provider, has renewed three major Cisco certifications, enabling it to deploy, integrate, and manage Cisco Contact Center solutions globally.

Servion latest certifications include the following:

  • Cisco Webex Contact Center;
  • Cisco Master Collaboration Specialization, to architect Cisco's communication and collaboration applications; and
  • Cisco Cloud and Managed Services Master Partner for Collaboration and Contact Center.

These certifications allow Servion to build and integrate any of Cisco's contact center platforms on-premises, hosted, or in the cloud.

"As enterprises look at how to transition their contact centers to the cloud, we find the flexibility of deploying the different elements of a solution in the cloud, on-premises, or hosted, paramount," said Shiv Tasker, executive vice president of global sales at Servion, in a statement. "Our broad expertise on Cisco solutions and technologies gives us the ability to design and deliver a smooth migration."

Servion has been a Cisco Advanced Technology Partner since 2006. It has more than 150 Cisco-certified engineers and has implemented more than 200 Cisco-based contact center solutions.