Servion Global Solutions, a contact center and digital customer experience (CX) solutions provider, has achieved Cisco CMSP Master Certified Partner Status in Canada, meaning it can now sell, install and manage Cisco contact center and collaboration solutions in Canada.
Servion's Cisco partner certifications now include the following:
- Cisco Express Specialization, which allows Servion to help mid-sized businesses with a range of cross-architecture solutions, including collaboration, data center, networking, and security;
- Cisco Collaboration SaaS Authorization, which allows Servion to quote, design, deploy, and manage Webex cloud and on-premises solutions;
- Cisco Unified Contact Center Enterprise Satellite Authorization, which allows Servion to sell, deploy, and manage Cisco unified contact center solutions targeted to the high-end enterprise contact centers; and
- Cisco Cloud and Managed Services Master Partner for Collaboration and Contact Center, which Servion leverages to run contact center solutions.
Servion, a Cisco Advanced Technology Partner since 2006, employs more than 250 Cisco-certified contact center sales specialists, pre-sales engineers, implementation consultants, and CX managers and has implemented more than 200 Cisco on-premises and cloud contact center solutions.
"We are expanding our client base rapidly in Canada, and the Cisco CMSP Certified Partner Status strengthens our partnership with Cisco and further qualifies us to work with leading enterprises in Canada," said Laurent Philonenko, CEO of Servion, in a statement. "This certification further enhances our team's expertise to deliver the most innovative contact center and collaboration solutions to our customers."