Radish Systems has become a Silver level member in Oracle PartnerNetwork (OPN), enabling it to sell the ChoiceView Visual Interactive Voice Response (IVR) and Visual Live Assistance platform to Oracle Cloud customers.
Cloud-based ChoiceView transforms new and existing traditional IVR systems from many vendors into next generation, true visual IVRs. ChoiceView also augments live and virtual assistants with voice with visuals assistance.
"Adding visuals to voice information improves customers' comprehension, especially when dealing with difficult issues. Remember, 'One picture is worth a thousand words.' Our relationship with Oracle helps increase ChoiceView's outreach to businesses that strive to improve customer experience through cloud-based solutions," said Theresa Szczurek, Radish's CEO, in a statement.
With its Silver status, Radish Systems can develop, sell, and implement Oracle's 1-Click product portfolio. In addition, Radish can leverage the OPN Portal tools and resources and experts within the Oracle Partner Business Center. Silver Level partners also are eligible for discounts on Oracle training, lead registration via Open Market Model, entry into the Oracle Solutions Catalog, discounts on Oracle Linux and Oracle VM Support, and more.