REVE Group, a software and communication solution provider, has launched REVE Chat, a cloud based multichannel live chat platform that enables online businesses to connect with their customers in real time.
REVE Chat offers several advanced features, including live chat, voice calls, video chat, Facebook chat integration, proactive chat, queuing, visitor analytics, advanced routing, and real-time chat monitoring. It can be integrated with other popular platforms, like WordPress, Joomla, Shopify, Magento. and Prestashop.
"REVE Chat offers live voice calls and video chat, directly through the browser, using WebRTC technology", said M. Rezaul Hassan, REVE Group's CEO, in a statement. "As a cloud-based service, REVE Chat is being used by some of the leading telecom operators and other e-Commerce businesses for increasing web site engagement and building relationships with their customers. They have found it tremendously useful to build a customer-centric approach across various teams."