Pure IP Launches Connected Voice

Pure IP, a provider of business voice communications, has launched Connected Voice, a solution for small and mid-sized businesses looking to add voice to Microsoft Teams using Direct Routing.

Connected Voice allows organizations with 25 users or more to order telephony services online directly from Pure IP. The service uses Pure IP's cloud-based voice network.

Once connected to Pure IP's network, businesses will benefit from 24/7 technical support and direct access to a team of voice experts, as well as a self-service online portal with advanced management capabilities. Connected Voice also offers the following:

  • A transparent pay-for-what-you-use pricing model;
  • Quick and easy to set up;
  • Secure, resilient, geo-redundant voice connectivity for Teams provided by a Microsoft Gold Partner; and
  • Support for bursts in usage without disconnecting calls.

"The adoption of Microsoft Teams as a collaboration platform has accelerated over the last year for businesses of all sizes, although, according to market statistics, it would appear less than 30 percent of SMBs have moved their telephony into it," said Gary Forrest, CEO of Pure IP, in a statement. "Consolidating their communications stack to Teams has enormous potential to reduce their costs and simplify their operations. Connected Voice is designed to simplify the process of migrating telephony to Teams, eliminate some of the barriers, and provide smaller organizations with a cost-effective Direct Routing solution that unlocks the full benefits of Teams quickly."