Promero Cloud Call Center CTI Connector for Oracle Service Cloud Available in the Oracle Cloud Marketplace



Promero, a provider of hosted call center software and gold-level member of Oracle PartnerNetwork (OPN), has released its Promero Cloud Call Center CTI Connector for Oracle Service Cloud in the Oracle Cloud Marketplace, offering added value to Oracle Service Cloud customers.

With Promero Cloud Call Center CTI Connector, Oracle Service Cloud users will have four automatic CTI screenpops included as standard features. The Promero Cloud Call Center Software Solution enables full call control, interaction management, whisper coaching, call recording, and transfer while supporting remote contact centers and home-based agents.

"Our solution can help Oracle Service Cloud users improve their customer service, reduce steps to complete time-consuming tasks, increase productivity, and lower costs," said Gregg Troyanowski, president of Promero, in a statement. "Promero's participation in the Oracle Cloud Marketplace further extends our commitment to the Oracle community and enables customers to easily reap the benefits of Promero Cloud Call Center CTI Connector for Oracle Service Cloud. We look forward to leveraging the power of the Oracle Cloud to help us achieve our business goals."

The Oracle Cloud Marketplace offers an intuitive user interface to browse and search for available applications and services, as well as user ratings and reviews to help customers determine the best business solutions for their organizations. With its new automated application installation features, customers can deploy provider business applications from a centralized cloud interface.