Passage.AI, a provider of conversational interfaces, is partnering with Edgewood Networks, a network security and integration firm, to bring its chatbot technology to the telecom, government, travel, and entertainment industries and expand its reach in the United States and Asia.
"Edgewood Networks has well-established and long-standing relationships with executives in key industries where chatbots can have a significant impact on improving business efficiencies and customer service experiences," said Ravi Raj, CEO and founder of Passage.AI, in a statement. "Our patent-pending conversational AI platform complements Edgewood's portfolio of products and provides a differentiated, quick-to-market solution that can generate new revenue while increasing client satisfaction. Passage.AI's customers, like Kohl's, Udacity, and Calgary Public Library, have experienced tremendous success with our platform, and we look forward to helping Edgewood's telecom, government, travel, and entertainment customers achieve success as well."
With Passage.AI, companies can create versatile AI chatbots to automate routine and often mundane tasks and provide instantaneous responses to common questions. Its bot-building tool uses artificial intelligence and natural language processing technologies, requires no coding, and can be deployed in as little as two weeks. Its deep learning model enables Passage.AI bots to understand users regardless of how they express themselves. Passage.AI understands natural language text and speech, creating an intelligent conversational interface capable of better identifying intents, extracting the most useful, pertinent and timely information, understanding and responding to queries and searching through vast amounts of data.
"We believe in the power of technology to transform organizations, boosting productivity and helping them to succeed in an increasingly competitive and challenging business world," said Vishal Verma, CEO of Edgewood Networks, in a statement. "Passage.AI represents a cutting-edge yet practical way for our customers to leverage the benefits of AI across their organizations, from interactions with HR, to IT, to customer service and support. The power of the Passage.AI platform is evident once you see how quickly and easily anyone can get started and launch an intelligent bot. We are excited to integrate and introduce Passage.AI technology to our products and customers."