Noble Systems, a provider of omnichannel contact center technology, has moved into a multipurpose office and contact center facility in Manila, the Philippines, to provide more responsive services and support for the company's regional and global partners.
"The relocation of our Manila operations is a direct result of Noble's continued worldwide growth through new customers and acquisitions, including the market's adoption of our cloud-based platforms," said Mark Moore, Noble's vice president of service and support, in a statement. "It's just another step in our evolution as Noble Systems celebrates our 30th anniversary. Our team in Pasig City plays a key role in many areas, including global customer support, and the new office enhances their ability to keep our customers running at maximum efficiency."
The new office is home to operations for customer support, sales, product development, and quality assurance, and currently supports up to 100 team members. The center uses Noble's Omnichannel Contact Center platform.