NICE Trading Recording Certified for Microsoft Skype for Business



NICE's Trading Recording solution has been certified to support Skype for Business Server, Microsoft's unified communications software.

NICE Trading Recording can capture all voice interactions across channels, such as front-end, back-office, and mobile phones, to help ensure regulatory compliance.

With this new certification, Microsoft and NICE continue to strengthen their long-standing partnership, while extending NICE's reach in the financial compliance market.

NICE Trading Recording helps financial services companies with retention, retrieval, advanced search, and monitoring. It supports a secure and automated process that documents all access to call recordings and delivers instant call retrieval and replay to the workstation.

"We are pleased to see NICE certify its Trading Recording solution for Skype for Business Server 2015 and extend the communication experience for organizations to achieve more," said Andrew Bybee, principal group product manager for Skype for Business at Microsoft, in a statement.

"With the already extensive number of NICE Trading Recording deployments in trading floors throughout the world, Microsoft Skype for Business certification is an important and logical step to expand our opportunities for integration into the financial sector," Christopher Wooten, executive vice president of vertical markets at NICE, said in a statement. "NICE is deeply committed to providing our customers with a rich portfolio of solutions that contain the latest innovations and integrations to meet their regulatory compliance needs."