Mitel's Phone Systems Earn HIPAA Certification



Mitel, a provider of business communications, has seen several of its hosted cloud platforms certified as meeting Health Insurance Portability and Accountability Act (HIPAA) standards, ensuring high levels of security for healthcare providers and their patients. Mitel's HIPAA-compliant solutions include MiCloud Office, MiCloud Business, MiCloud Enterprise, and Clearspan.

To address HIPAA requirements, Mitel created a multilayer security framework with numerous physical and technical safeguards enforced by stringent administrative policies. The solutions meet healthcare market demand for securing patient information in the cloud and protect customer calls and messages in transit and at rest with secure encryption.

"Outdated communications tools remain a challenge for the healthcare industry, causing inefficiency, delayed decision making, and patient dissatisfaction," said Bob Agnes, president and executive vice president of products and solutions at Mitel, in a statement. "By upgrading to the latest technology, healthcare providers and staff can increase responsiveness and service quality. Mitel's solutions securely deliver seamless communications and collaboration capabilities to streamline day-to-day operations and enhance patient care."