Mitel Expands Partnership with Google Cloud

Mitel, a provider of business communications, has broadened its partnership with Google Cloud, allowing Mitel to leverage Google Cloud Platform to support its public and private cloud solutions and deliver artificial intelligence (AI), machine learning, and reporting capabilities.

Mitel also gains further access to Google Cloud's AI analytics, as well as integration with G Suite productivity and collaboration tools.

Google Cloud Platform will initially support Mitel's MiCloud Connect, MiCloud Flex, and MiVoice Business customers.

"Every business will ultimately move to the cloud. The question is, which cloud? By working with Google Cloud Platform, Mitel demonstrates its commitment to both public and private cloud customers, helping Mitel better serve customers' varying needs, roadmaps, and cloud migration plans," said Blair Pleasant, president and principal analyst at COMMfusion, in a statement. "The expanded partnership with Google Cloud is a strategic move that differentiates Mitel from the competition while also increasing its global cloud footprint to serve customers more seamlessly."

"High-performance organizations depend on their communications infrastructure. It's the foundation of everything they do. Security risks and downtime can be devastating," said Rich McBee, CEO of Mitel, in a statement. "By anchoring our public and private solutions with Google Cloud Platform, Mitel customers can move forward with confidence, knowing their services are virtually bulletproof and the most advanced communications and collaboration capabilities are at their fingertips."

Related Articles

Talkdesk's partnership with Mitel has resulted in the launch of the MiCloud Connect CX cloud contact center solution. (Featured on

Posted April 09, 2019