CallTower, a provider of cloud-based unified communications and collaboration solutions, has enabled customers to provision Microsoft Teams Direct Routing within CallTower Connect.
"We have empowered our customers with the added value of managing Microsoft Teams Direct Routing through CallTower Connect, which fully enables administrators to manage their solutions through this online portal," said CallTower's chief revenue officer, William Rubio, in a statement. "We have seen the considerable demand for Microsoft Teams Direct Routing from our customers and want to continue to ensure our solution exceeds expectations with additional features and ease of use."
Connect is designed to provision CallTower's communication tools within one application. It is launched from a web browser to add or manage CallTower hosted services, such as call forwarding, password management, speed dial button assignments and personalizing voicemail profiles.
CallTower has been a Microsoft Partner for more than 12 years and, as a voice solutions provider, CallTower handles Direct Routing using a service-provider level platform.