MiaRec Launches Call Recording for Skype for Business



MiaRec, a provider of call recording and monitoring solutions, announced today that its call recording software is now compatible with Microsoft's unified communications platform, Skype for Business. MiaRec call recording and quality management solutions for Skype for Business enable organizations adopting the UC platform to record business interactions for compliance and quality control purposes.

MiaRec call recording and quality assurance suite is now fully integrated with Skype for Business and Lync 2013 to provide advanced call recording functionality for Skype for Business users. It's Web-interface, which is accessible anytime from any Web-browser, enables users to search millions of calls by any parameter, listen to calls in real time, evaluate agents using customizable scorecards, add notes, generate comprehensive reports for trend analysis, and much more. MiaRec software can be installed in virtually any environment from small offices to enterprises with thousands of users across multiple locations, on-premises or hosted.

"At MiaRec, we strive to deliver best-of-breed innovative technologies to help our customers meet compliance requirements and deliver excellent customer service," said Gennady Bezko, CEO of MiaRec, in a statement. "The added support of Microsoft's unified communications platform will ensure Skype for Business users will now have access to secure and advanced call recording capabilities."