Integrating with Metaswitch via SIPREC interface, MiaRec allows service providers to host and manage call recording software within their networks. MiaRec is built on a multitenant architecture and offers a full set of service provider management functions allowing automatic auto-provisioning and single sign-on. The MiaRec solutions also include a wide range of advanced contact center functionality such as quality assurance, live monitoring, screen recording, and call analytics.

"At MiaRec we are continually focused on providing communication service providers with the most advanced and reliable call recording and call analytics software available on the market today," said Gennady Bezko, CEO of MiaRec, in a statement. "Metaswitch certification ensures our customers can rely on tightly-integrated and proven software solutions to drive additional revenue and provide the best customer experience."