Meeami Technologies, a provider of artificial intelligence noise cancellation, speaker identification, and audio analytics software, today announced that its flagship ClearVoice noise cancellation technology is available for Contact Center agents on laptops and desktops.
Meeamis Multi-Variate Noise Suppression (MVNS) uses a proprietary edge AI deep learning network to identify and suppress many types of noises, including background noises typically found in work-from-home and office environments, call centers, automotive driving, and outdoors etc.
Meeami's Clear Voice noise cancellation technology is now available for contact centers as a software on a laptops and desktops. It's available as a floating license supporting Windows 10 and MacOS machines. It has been specially tuned to work with wired and Bluetooth headsets.
"We are very pleased to announce ClearVoice for Contact Centers. Removing noise on the audio line and reducing tough-to-remove babble noise from fellow agents really takes the overall experience of the call to next level for the customers. We believe that ClearVoice can increase agent productivity by additional 10 percent to 20 percent by reducing the noise coming from the customers' end. The floating license scheme really helps contact centers optimize the cost and plan for seasonality," said Pankaj Joshi, head of product at Meeami Technologies, in a statement.
Meeami also provides its advanced AI deep learning-based speaker identification technology with its noice cancellation product.