LiveVox, a cloud contact center platform provider, has partnered with Jenne, a cloud services broker and value-added distributor. Jenne's value-added resellers throughout North America will now carry the LiveVox platform.
"This partnership provides Jenne and its partners with a simple and substantive CCaaS solution while helping LiveVox increase its North American distribution through Jenne's impressive network," said John DiLullo, CEO of LiveVox, in a statement. "You simply can't deliver the AI capabilities customers want using legacy, on-premises contact center solutions. As an increasing number of organizations look to shift to the cloud, LiveVox and Jenne will provide them the capabilities, speed, flexibility, and support needed to maximize their performance."
"LiveVox's proven CCaaS platform simplifies the way contact center leaders create seamless customer journeys while increasing collaboration and efficiency to deliver a faster route to ROI," said Michael Gottwalt, vice president of cloud solutions and enablement at Jenne, in a statement. "We're excited to partner with LiveVox to deliver game-changing solutions to the market as the shift to the cloud intensifies."