LiveOps, a provider of contact center and customer service solutions, has appointed Vasili Triant as CEO. Triant has served as interim CEO since former CEO Marty Beard stepped down from the position in June. Triant was previously LiveOps’ senior vice president of cloud application sales.
During his tenure at LiveOps, Triant has driven more than 50 percent average annual growth of the cloud platform business. Prior to LiveOps, Triant spent nearly a decade at ShoreTel where he led Asia Pacific Sales and contact center practice.
“LiveOps’ combination of technology in our cloud platform, people, [and] in our agent services business, has helped the company grow into a market leader for sales and customer service solutions,” Triant said in a statement. “I look forward to working closely with the team to further transform how contact centers worldwide deliver exceptional customer experiences through technology-enabled customer service.”