Liberate, providers of a conversational voice artificial intelligence platform for insurance, has partnered with Five Sigma, a claims management technology provider, to deliver a fully automated, end-to-end claims experience for insurers and their policyholders.
This collaboration brings together Liberate's voice and digital AI intake capabilities with Five Sigma's claims technology, including Clive, its AI Claims Adjuster, and its AI-Native Claims Management Platform (CMS).
Policyholders can file a claim 24/7, in any language. With AI-Enhanced Claims Orchestration, once a claim is captured, data flows automatically into Clive or the CMS, triggering intelligent triage, document processing, and straight-through claims handling, all powered by AI.
"By integrating our conversational AI into Five Sigma's Clive and claims management platform, we're enabling insurers to deliver next-generation claims experiences, reducing friction, slashing wait times, and delighting callers, all without adding headcount," said Amrish Singh, CEO and co-founder of Liberate, in a statement.
"This partnership extends our AI and automation-first vision," said Oded Barak, CEO and co-founder of Five Sigma, in a statement. "With Liberate's voice AI intake capabilities and Clive's orchestration, insurers can automate the entire claims journey, empowering adjusters, reducing overhead, and dramatically enhancing policyholders' experience."