Jabra Launches Subscription-Based Service

Jabra North America announced the availability of two new upgraded products for the contact center---the Jabra BIZ 2400II premium headset and the LINK 860 digital amplifier. Jabra NA also announced Jabra Advantage on Demand--a new subscription-based services offering developed specifically with contact center in mind.

Together, these announcements reinforce the brand's commitment to its core contact center business and bolster its vision of headset deployments as a total solution of hardware, software and services bundled together.

"Jabra's commitment to continuously improving upon our industry leading contact center products and feature-rich headset solutions is well balanced by our belief that the services supporting headset deployments are what ultimately create successful customer outcomes," said senior director of N.A. marketing Kelly Myers. "Jabra approaches mission critical deployments with a service-first philosophy.”

Jabra's Biz 2400II premium headset was designed for those contact centers that fully embrace the idea that their agents are their brand's front line ambassadors. The Jabra Biz 2400II adds an ultra noise cancelling microphone, acoustic shock protection, enhanced speakers and more comfortable padding to its already existing best-in-class features. Available in a variety of wearing styles, the Jabra Biz 2400II quick disconnect version is currently available while the USB versions will begin shipping in June.

Jabra's LINK 860 digital amplifier was built to reduce down-time by improving upon our previous iterations of digital amplifiers with a seamless switching capability between PC and telephone mode via an easy to access button on top of the unit. The Jabra LINK860 also features a fully integrated volume control that synchronizes with the user's PC as well as manages volume for desk phones. This USB-connected digital amplifier requires no batteries thereby reducing field maintenance issues. The Jabra LINK 860 will be available in July.