InGenius Rated Avaya-Compliant



InGenius' Connector Enterprise 6.0 has been rated Avaya-compliant for the Avaya IP Office phone platform. The application is also listed on the Avaya DevConnect Marketplace.

InGenius connects directly into CRM with integrated caller information, phone controls, and call notes. It uses existing infrastructure and tools to provide a 360-degree view of customer call interactions for analysis, reporting, and decision-making.

"Since inception, we have been committed to continuous innovation with Avaya," said Kari Simpson, vice president of product management and marketing at InGenius, in a statement. "With the introduction of support for Avaya IP Office in 2016, and now the certification with our newest release of InGenius Connector Enterprise, we're pleased to continue the growth of our computer telephony integration product in lockstep with Avaya's roadmap. As a Technology Partner in the Avaya DevConnect program, we look forward to future opportunities with their telephony platforms."