InGenius is now a Preferred Solution Partner within the Cisco Solution Partner Program.
"InGenius' decision to upgrade participation in the Cisco Solution Partner Program is yet another achievement in our company mission to deliver world class voice-based customer experiences. Ensuring seamless interoperability with Cisco, a market leader in telephony systems, offers another proof point of our commitment to deliver exceptional products to the marketplace," said Dale Gantous, CEO of InGenius, in a statement.
InGenius Connector Enterprise for Cisco seamlessly integrates telephony operations directly into Salesforce.com or Microsoft Dynamics CRM environments. It supports Cisco Call Manager, UCCE and UCCX for Enterprise or Call Center applications, and interoperates with Finesse.
The Cisco Solution Partner Program, part of the Cisco Partner Ecosystem, unites Cisco with third-party independent hardware and software vendors to deliver integrated solutions to joint customers. As a Preferred Solution Partner, InGenius has achieved Cisco compatibility certification on at least one solution, and can provide its customers with 24-hour, 7-days-a-week customer support.