Google My Business Goes Mobile, Lets Businesses Respond to Customer Feedback in Real Time



Nothing makes your day like a great review from a happy customer. Starting today, business owners can see reviews from across the Web in the Google My Business Android app (iOS update soon). Business users have told Google how much customers appreciate a response, so Google is also making it possible to respond to Google reviews in the app, along with real-time alerts if you want to keep a pulse on your reputation online. 

Google My Business connects you with customers, whether they’re looking for you on Search, Maps, Google+ or mobile devices. Use the free app to:

  • Make sure customers can find you by updating your business information, including hours, address, contact information, photos and description.
  • Keep your customers in the know by posting updates and photos.
  • Learn how customers find and interact with your business with insights.