Glance Networks Adds Mobile App Sharing to Its Visual Engagement Platform



Glance Networks today released Glance Mobile App Sharing, its visual customer care platform with cobrowse, screen share, and agent video capabilities.

"We see the opportunity for Glance's omnichannel platform to further improve sales, technical support, and customer service with a broad array of customer touch points," said Tom Martin, CEO of Glance Networks, in a statement. "According to Gartner, 54 percent of enterprises develop native mobile apps. Lack of support for native mobile apps has been a serious shortcoming of cobrowse and screen share providers. Glance is now the only true omnichannel visual engagement provider, supporting desktop apps for Windows and Mac, browser-based apps and websites on desktop and mobile, and now native mobile apps for Android and iOS."

Like all Glance products, the new mobile capability meets security and privacy requirements of industries like financial services and healthcare. It is highly scalable and integrates with companies' existing apps via open application programming interfaces and pre-built integrations. The Glance Mobile App Sharing SDK can be embedded into any native mobile app.