Five9 Names New CEO



Five9, a provider of cloud contact center software, has appointed Rowan Trollope, a former senior vice president at Cisco and general manager of Cisco's Applications Group, as its new CEO.

Mike Burkland transitioned from CEO to executive chairman last December due to health reasons, Barry Zwarenstein, who served as interim CEO during the transition, will continue as chief financial officer. Dan Burkland will remain as company president.

"I am absolutely thrilled that Rowan will be our next CEO," Mike Burkland said in a statement. "Rowan is a proven superstar and one of Silicon Valley's most sought-after executives. He is a seasoned veteran with an extensive track record of creating value, driving innovation, and scaling large technology organizations. Rowan's valuable domain experience in cloud technologies and the contact center market will be a huge benefit to Five9, and we're really fortunate to gain a leader with his experience, talent, and vision. In addition, I believe Rowan has the right character and personality traits to carry on our unique and thriving culture at Five9."

Trollope has more than 25 years of management experience. He joined Cisco in 2012. Prior to Cisco, he spent many years in the internet security industry and led Symantec's sales, marketing, and product development teams as group president.

"I'm honored to lead Five9," Trollope said in a statement. "Mike has done a tremendous job building the company into a leading provider of cloud contact center software. Thanks to Mike and his leadership, Five9 is extremely well-positioned to continue expanding into the enterprise market in the years ahead. Five9 is a unique opportunity for me to join a market leader with strong momentum in a large market undergoing a shift to the cloud. I look forward to working with the Five9 team to take the company to the next level."