Evolve IP has acquired Jog.ai, a speech analytics and natural language technology firm, to enhance its cloud communications services with offerings that help users remember, retrieve, and record everything that happens on phone calls. Financial terms of the deal were not disclosed.
The acquisition will open new markets for Evolve IP and bolster its offerings for businesses in verticals such as healthcare, finance, and legal.
Founded in 2016, the Jog.ai application creates a visual, interactive screenplay that links call audio and text transcription together. The Jog.ai screenplay is clickable, copiable, and sharable and allows users to flag important moments for fast reference. The platform leverages multiple speech analytics technologies on a natural language processing framework and then applies artificial intelligenceand proprietary code.
Key Jog.ai features include the following:
- Transcriptions that are synched with audio playback;
- The ability to automatically mark important moments with clickable access to the exact point of conversation;
- Text and audio that are keyword-searchable and sharable;
- Integrations with CRM systems; and
- Multiple technologies in speech recognition, natural language understanding, voice analysis, and machine learning.
"We are extremely pleased to add Jog.ai to Evolve IP's product portfolio. It is a premier natural language application that truly delivers great results," said Scott Kinka, chief technology officer and founding partner of Evolve IP, in a statement. "The technology designed by co-founders Sam Gaddis and Ed Ireson is incredibly useful and user-friendly, and we expect that we will see rapid adoption and significant market interest in the application. Additionally, our enterprise and midsize clients are incredibly compliance-driven, particularly in healthcare, finance, and legal. The services that Jog.ai provides will not only make their jobs better, it will provide them with additional levels of confidence when dealing with situations where documentation, not user memory, is required."
"We are incredibly happy to be joining Evolve IP and for the opportunities it provides for our technology," said Ireson, the chief technology officer and co-founder of Jog.ai, in a statement. "Evolve IP's significant base of accounts, partner community, and sales and marketing acumen will help us realize the growth goals we've had for Jog.ai since our start. Additionally, with more software development resources at our disposal, there is much more that we can do to further develop the intellectual property and lead the market."