Eckoh, a United Kingdom–based speech recognition service and secure payment solutions provider, has acquired Veritape, a provider of Payment Card Industry Data Security Standards (PCI DSS)–compliant call recording software solutions and on-premises secure payment solutions for contact centers.
Veritape's core payment product, CallGuard, is a self-install payment solution enabling customers to undertake transactions over the phone without having credit card details being shared with the agent or stored by the call recording software.
In addition to CallGuard, the U.K.-based Veritape has recently launched OneProx, a software solution that removes all cardholder data from any IT environment, enabling merchants to reduce the costs of PCI DSS compliance. OneProx requires no integration with existing payment processes or IT systems.
"[Eckoh's] directors believe Veritape's established call recording solution can be combined with Eckoh's speech recognition platform to assist in answering a growing demand for speech analytic solutions," the company said in a statement.