Cloud-based communications provider CorvisaCloud has selected Voxbone, a provider of direct inward dialing, to connect its cloud contact center platform as well as its cloud PBX platform to local telephone networks around the world.
By integrating Voxbone’s inbound SIP trunks, CorvisaCloud can expand the coverage of its contact center services to over 50 countries without any additional investments. Since Voxbone provides number portability in 40 countries, it enables CorvisaCloud to port numbers from existing ISDN-based contact center services to its cloud service.
“It’s important that we’re able to effectively support our customers when they’re undergoing international expansions,” said Matt Lautz, president and CIO, CorvisaCloud. “Voxbone shares our focus on quality and simplifying the way cloud communications are delivered. That, in addition to its coverage and flat-rate billing structure makes it a natural fit for us.”
“CorvisaCloud has built an excellent reputation for providing its customers with flexible and easy-to-use communications solutions,” said Itay Rosenfeld, CEO of Voxbone. “We are proud to further enhance its offerings by eliminating the need for a traditional set up comprised of cumbersome, self-owned hardware and software with ISDN-30 lines.”