Since launching its platform to help financial institutions build conversational apps last year, Conversation.one has been working with the Amazon Alexa team to allow small and midsized financial institutions to launch their Alexa skills. Nassau Educators Credit Union and First Abilene CU are the first to leverage the platform's certification, and launch their skills on Amazon Alexa.
In addition to the Amazon Alexa skills, the platform also helps banks and credit unions build Google Home actions, chatbots, messaging apps, and interactive voice response systems.
Conversation.one's banking solution offers automatic API integration for more than 10,000 financial institutions. The platform offers more than 25 pre-built conversational flows that provide customers with access to real-time data and insights, including information on their accounts' balance, recent transactions, as well as the transfer of money from one account to another.
"Banks and CUs are struggling against fintech companies and social networks. Money is being shifted from traditional organizations to the new mediums," said Conversation.one CEO Chen Levkovich in a statement. "Conversation.one's seamless conversational solution allows banks and CUs to finally fight back."
Conversation.one provides strict security modules that enable financial firms to implement and enforce their security standards for conversational channels. The platform provides an SSO module and a two-factor authentication module.