Contact Center Solutions Provider ConvergeOne Acquires Sunturn



ConvergeOne, an independent provider of best-in-class IT, communications, collaboration and customer interaction solutions and services, announced that it has acquired Sunturn, an Avaya Platinum partner. Financial terms were not disclosed.

ConvergeOne designs, builds and delivers end-to-end, integrated solutions including communications, collaboration, contact center, data center, and server/storage consolidation and management, and consultative, managed, and professional services, as well as private cloud solutions. The company maintains strategic partnerships with more than 100 global industry leaders including Avaya, Cisco, IBM, and Microsoft.

Sunturn designs and delivers unified communications (UC), collaboration and contact center solutions to mid-market businesses in the healthcare, education, and other verticals. With offices in Arizona, Colorado, Maryland, Texas and Utah, the company expands ConvergeOne’s nationwide presence in the western and southern U.S.

“For ConvergeOne, the Sunturn acquisition deepens our reach with mid-market customers, as well as our presence in the western and southern regions of the U.S.,” said John McKenna Jr., ConvergeOne chairman and CEO, in a statement. “In addition, our companies share a commitment to providing total business solutions and exceptional customer service to our clients, which makes Sunturn a great fit for ConvergeOne.”

ConvergeOne has made a number of strategic acquisitions since its inception in 2005. The primary focus of these acquisitions has been to provide customers with complementary services and additional comprehensive solutions.

“The Sunturn team is excited to join ConvergeOne and take our relationship with Avaya to a whole new level,” said Val Robison, vice president, sales, Sunturn, in a statement. “As part of ConvergeOne, we are now able to offer our customers a highly differentiated portfolio, broader and deeper managed services capabilities, and a legacy of outstanding service and support.”

Effective immediately, Sunturn will become a part of NACR, a ConvergeOne Company (“NACR”). NACR is a provider of best-in-class communications solutions and services and trusted advisor to more than 4,000 customers ranging from small businesses to Fortune 100 and global enterprises.

“The acquisition of Sunturn furthers our investment in, and commitment to Avaya solutions and services,” said John Lyons, NACR President and CEO, in a statement. “Existing Sunturn customers will continue to receive exceptional personal service from their same team — who will now also have access to the additional resources and expertise available from all of the ConvergeOne companies, their nationwide distribution network and growing portfolio of solutions and services.”