Internet service provider Cogent Communications has deployed Voxbone's direct inward dialing (DID) numbers to support its international contact centers and several offices throughout the United States.
Cogent provides service to more than 190 major markets throughout the world. Voxbone delivers calls over its private global backbone, thus enabling the company to ensure high-quality DIDs in more than 55 countries and 8,000 cities worldwide. Furthermore, Voxbone's real-time number provisioning capabilities will allow Cogent to expand existing contact centers or add new ones.
"We're pleased to once again add an industry leader to our growing customer roster," said Voxbone CEO Itay Rosenfeld, in a statement. "Helping companies like Cogent guarantee reliable voice calling services is our bread and butter, and we look forward to supporting them and their customers’ needs."