Brightlink Introduces White-Label Virtual PBX



Brightlink, an IP communications provider delivering voice, messaging, and application-based services, today introduced its Virtual PBX Solution, a fully customizable, entirely cloud-based unified communications platform capable of servicing carriers and enterprise customers from 20 to 20,000 users.

Brightlink's channel partners can now add self-branded cloud PBX solutions to their product suites, equipped with features like mobile apps, audio and video conferencing, chat, unified communications, and real-time analytics.

"Brightlink's channel partners, which include value-added resellers, systems integrators, and managed services providers, have the ability to enhance their cloud service offerings for business customers with a powerful, multitenant, cloud PBX platform. Partners can sell this fully customizable solution without any hardware purchases, installations, carrier contracts, or hosting fees. Not only that, but direct access to the Brightlink global network is also included in the solution, giving our partners access to Brightlink numbers and resources in over 70 countries," said Joe White, chief technology officer at Brightlink, in a statement "Our Virtual PBX solution, now available for white-labeling, represents an excellent customer solution and growth opportunity for Brightlink and our partners."

Brightlink's Virtual PBX offers the following:

  • Multitenant platform;
  • WebRTC, chat and SMS, creating one integrated soft client to make and receive phone calls, check voicemail, see presence, send texts, and more;
  • IVR and contact center functions that allow users to manage support and customer service call flows, recordings, queues, and features;
  • A full suite of reporting capabilities;
  • IOS and Android apps; and
  • Simple Pricing Models, with key features, such as hosted PBX, call recording, conferencing, voice-to-email, and more  included in the total cost of the solution.