Bright Pattern Partners with Promero

Bright Pattern, a provider of omnichannel cloud contact center software, is partnering with Promero, a customer experience company specializing in software sales, service, hosting, custom software development, and mobile application development.

Under terms of the deal, Promero customers will have access to Bright Pattern's contact center software.

"Contact center operators want solutions with advanced features, digital channels, unified communications, stability, first-class support, and effortless usability. That defines Bright Pattern," said Gregg Troyanowski, president of Promero, in a statement. "We are honored to partner with Bright Pattern and fully appreciate why Gartner named Bright Pattern as a call center leader in the 2018 FrontRunners Quadrant report. Bright Pattern outshines many of the top competitors."

"We're delighted to partner with Promero, which has been an industry leader for nearly two decades," said Brian Hays, senior vice president of global sales at Bright Pattern, in a statement. "They continue to provide world-class software solutions and professional services at competitive prices."