Bright Pattern Partners with Paxyl Solutions

Bright Pattern, a provider of enterprise contact center software, is partnering with Paxyl Solutions, a specialist in omnichannel contact center solutions and unified technologies.

Under the agreement, Bright Pattern Contact Center software will become a core component of Paxyl Solutions' contact center suite.

"As an expert in contact center solutions, we aim to provide our customers with an omnichannel cloud solution that optimizes the customer experience in a user-friendly and intuitive way," said Philippe Tremblay, vice president of business development at Paxyl, in a statement. "Bright Pattern is a true, seamless, omnichannel solution that gives businesses the tools they need to build powerful customer connections while delivering the results organizations demand."

"With over 15 years of expertise in contact centers, Paxyl Solutions provides exceptional quality and outstanding expertise," said Brian Hays, senior vice president of global sales at Bright Pattern, in a statement. "Paxyl Solutions works with the most high-performing technologies on the market and strives to provide clients with the tools to deliver personalized and effortless customer experiences. We are looking forward to a long and immensely successful relationship."