Bright Pattern, a cloud contact center company, has expanded its presence in Japan with the addition of a local cloud point of presence.
Bright Pattern already has a customer community in Japan that has grown to more than 3,000 concurrent users over past five years.
"Our software is cloud-agnostic, and it's quite easy to deploy and maintain, so bringing up a new production cluster in Tokyo took us about a week from start to finish," said Konstantin Kishinsky, Bright Pattern's CEO, in a statement. "We are excited to offer expanded global options to our customers."
Bright Pattern Cloud Contact Center software is used globally in more than 26 countries and 12 languages.