BT has enhanced and extended its Cloud Phone solution, which is hosted by RingCentral, to meet the needs of medium and large enterprises.
The mobile-first solution, which has been rebranded as BT Cloud Work, provides the key communications capabilities to help companies engage customers, drive greater workforce productivity, and enhance mobility. BT Cloud Work offers fully featured voice, conferencing, and collaboration solutions.
"Demand for cloud communications among enterprises has skyrocketed as they recognize the tremendous value across their businesses, from workforce enablement and customer engagement to cost savings," said Marty Piombo, vice president of strategic partnerships at RingCentral, in a statement. "We're honored that BT has selected RingCentral as its offering of choice for their medium and large enterprise customers, with BT serving some of the biggest enterprise brands in the [United Kingdom]. Through BT Cloud Work, we look forward to powering the way U.K. enterprises communicate, collaborate, and connect."
With BT Cloud Work, employees can connect anytime and from anywhere with a single, integrated telephone number. A single business identity enables companies to manage multiple office locations, create auto receptionists, route calls, and manage directory listings.
"It's clear that the rapidly changing communications needs of today's distributed and mobile workforce cannot be met with legacy solutions. Increasingly, cloud-based services will be vital in helping enterprises to work faster and smarter," said Andy Summerfield, managing director of corporate enterprise accounts at BT, in a statement. "We're committed to meeting the full spectrum of communications needs of enterprises in the U.K. RingCentral is a Gartner recognized UCaaS industry leader, and we're thrilled to be extending our relationship to meet the needs of larger enterprises."